We strive to provide excellent service and ensure customer satisfaction. However, we understand that circumstances may arise where you may need to request a refund. Please review our refund policy carefully before making any payments.
All payments made for premium memberships or other paid services on our platform are generally non-refundable, as the services are rendered immediately upon subscription. However, in exceptional cases such as duplicate payments, unauthorized transactions, or technical errors caused by our system, we may process refunds after a thorough verification process.
Refund requests must be submitted in writing to our customer support team within 30 days of the transaction, along with relevant proof of payment and a detailed explanation. We reserve the right to approve or deny refund requests at our sole discretion based on the validity of the claim.
Once approved, refunds will be credited within 30 business days and credited to the original payment method used during the transaction. Please note that processing times may vary depending on your bank or payment provider.
For any questions or assistance regarding refunds, please contact us on wedconnectevents@gmail.com. We appreciate your understanding and cooperation.
Last Updated: 10/07/2025